How to Get Started

Knowing where to get started when you visit a new website can be overwhelming, so here are some tips to help you find your way.

• How to Find the Right Course for You
• How to Register
• How to Log In and Log Out
• How to Get Your Free Courses
• Starting Your Course
• Starting Your Medicare Courses

Common Issues

Unfortunately, there are may be a time when you experience an issue while on our site or communicating with us. Here are some common issues that others ask about and tips on how to resolve them. 

• My video is playing with a blacked-out screen and audio.
• Why am I unable to move to the next module in my course?
• I'm unable to log in. 
• I haven't received an email to confirm my account. 

Continuing Education

Here are some helpful answers to common questions regarding continuing education with VTR Learning. 

• How Do I View My Scores And Answers?
• How Do I Access/Download My Certificate of Completion?
• How Do I Request a Refund?
• Frequently Asked Questions
• Accreditation FAQs
• What types of courses does VTR Learning offer?

University

Instructions for university students and professors to get started with VTR Learning.

• Where's My Getting Started Email?
• How Do I Access My Courses?
• How Do I View My Score And Answers?

• How to View Individual Students Progress
• How to Grade Assessments
• How to Provide a Course Extension
• How to Access the Quiz Report

Table of Contents

• How to Get Started
• Common Issues
• Continuing Education
• University